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FAQ

What´s Eventjet?

Eventjet is a ticketing platform for promoters. Increase your revenues significantly by opening your own ticket shop which will be integrated into your homepage and Facebook fan page. Eventjet also provides a simple but powerful tool for managing your guest list systematically and helps you to collect data of your customers on a regular basis.

What´s Ticketjet?

Ticketjet is the public ticket platform of Eventjet. On this platform we will publish your events for free in order to generate as much revenues as possible.

Why should I use the Eventjet ticket shop?

By using the Eventjet ticket shop you can sell tickets of your events on your own website and Facebook within 5 minutes. Creating and running the ticket shop is free and you don’t need contracts with VISA, Master, etc.

How does the Eventjet ticket shop work?

Within 5 minutes your personal ticket shop will be set up and ready to use. After the setup the ticket shop will be integrated into your personal website and/or Facebook by iFrame or Pop Up. Your customers can instantly purchase tickets which they will present at the venue. Each ticket has a unique bar-code which can be scanned at the check in by bar-code reader.

How does the guest list tool work?

Define how many guest you expect for your event and if you want to specify different types of guest (VIP, Press, Sponsors, etc.) The guest list tool will generate the corresponding number of guest codes by category which you can distribute to your guests in advance. With these codes your guest will register on your homepage or Facebook and receive a electronic ticket (iTicket) by e-mail. This ticket can be checked by bar-code reader at the venue.

How does the check in at the venue work?

Each guest holds his personal ticket with a unique bar-code. The ticket can be scanned at the venue online by using a standard bar-code reader. To check the tickets just enter the scan link into the web browser and start scanning. As Eventjet is a real time application, it´s possible to scan several gates at the same time.

What advantages does the Eventjet guest list tool provide?

As well as an easy and smooth check in you will be able to gather customer data such as e-mail, name, etc. on a regular basis. This data will be the key to your success and provide a strong basis for further CRM (Customer Relationship Management).

For what size of events is the guest list tool designed?

50 to 50.000 guests

What does the ticket shop cost?

0 Eventjet is free for all free events!
No hidden charges, not even for large events!
Sell tickets for a small fee!
No setup costs no operational costs no hidden charges!

What does it cost to use the Eventjet guest list tool?

0 The guest list tool is free for all ticket shop users!
Manage your guest list for FREE!
No setup fees, no hidden costs!

How do I get technical support?

The technical support is free and we look forward to answering your questions! Please use the contact form to send us your question mail to technical support.

How do I get a personal quote?

If you are planning a big event please contact our account management for a personal quote. mail to account management.

What equipment do I need for scanning the tickets at the venue?

For checking the tickets a web based real time application will be used. All you need on site is a Netbook/Notebook, or PC with USB interface and access to the www. Just plug a standard USB bar-code reader in, enter the scan link into the web browser and start scanning. If you need a bar-code scanner, we will be happy to lend you one!

How many gates can be used for check in at the same time?

You can check in guests at as many gates as you like at the same time. You just need a corresponding number of PCs and bar-code reader (one at every check in).